This Privacy Policy describes how PROSPER ("we," "our," or "us") collects, uses, and discloses your information when you use our website, mobile application, and related services (collectively, the "Service").
1. Information We Collect
We collect both personal and non-personal information to provide, maintain, and improve our Service.
Information You Provide Directly
- Full name
- Email address
- Phone number
- Messages submitted through our contact forms
- Any other information you voluntarily provide
Information Collected Automatically
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Pages visited and browsing activity
- Cookies and log file information
2. How We Use Your Information
We use the information we collect for a variety of business and operational purposes, including:
- Provide, operate, and maintain our Service.
- Improve, personalize, and expand our products and services.
- Analyze user behavior and website performance.
- Respond to inquiries and provide customer support.
- Send important updates, newsletters, and marketing communications.
- Process payments and manage user accounts.
- Prevent fraud and ensure the security of our platform.
- Comply with legal and regulatory obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.
You can configure your browser to refuse cookies or notify you whenever a cookie is being sent. Please note that disabling cookies may affect certain features and functionality of the Service.
4. Sharing Your Information
We respect your privacy and do not sell your personal information.
We may share your information with:
- Trusted third-party service providers that help us operate our business.
- Payment processors and cloud hosting providers.
- Analytics and marketing partners.
- Government authorities when required by applicable law.
- Professional advisors, auditors, or legal representatives when necessary.
5. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location and applicable privacy laws (such as GDPR or CCPA), you may have the following rights:
- Access: Request a copy of your personal information.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information.
- Restriction: Request restriction of data processing.
- Objection: Object to certain processing activities.
- Data Portability: Request your information in a portable format.
- Withdraw Consent: Withdraw previously provided consent where applicable.
7. Third-Party Services
Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our Service is not intended for children under the age of 13 (or the minimum age required by your local jurisdiction). We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective immediately after they are posted on this page. We encourage you to review this Privacy Policy periodically to stay informed.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us.